You should not need to convert the files before upload. Feel free to contact us at support@SermonAudio.com for more assistance. We will do what we can to help!
Marvin Stalnaker wrote: I don't like the new system not user friendly, do you still have to run video seremons through a converter program first, where are the instructiopns on how to use this new system
Thank you for the feedback. The verse picker has been updated to allow for cut and paste as well as multiple chapter references. Let us know if you need further assistance.
Joe Allyn wrote: I miss the old sermon upload procedure. It was a lot easier to specify Bible References by just typing them in (And the new dashboard does not allow you to preach across chapters, apparently!)
Please write to us at: support@SermonAudio.com and include a link to the sermon that you are referring to and we will do what we can to help.
Pastor Jack Holbrook wrote: We currently use Audacity to record our sermons with the highest sample rate of 32- bit float. Now with this conversion it is causing the audio in our sermons to sound like a robot. Is there a way to fix this without having to upgrade to a new program?
Please write to support@SermonAudio.com to get help with this question. We will do what we can to assist you!
Waaren wrote: I find no way to download the sermons when I get to an internet so that I can listen to them without having to be connected to the internet. It used to be easy to do downloads, but now I cannot find a way to do it. Will you send me an e-mail telling me how to do it? I am now in the States and have internett access. I would like to download before leaving the States.
Unfortunately, something that ROKU did with the last update has caused a problem with our channel. We have submitted a fix and are awaiting approval but in the meantime you can install the "legacy" version of the channel and you should be able to still access the content.
You can write to us at info@SermonAudio.com and we will do what we can to help.
Alice Williams wrote: I have downloaded many sermons from SermonAudio and then put them on cd's to share with my brother who is housebound as I am. Now when I try to locate SermonAudio I get a message that I have had so much activity it is not allowed and I cannot get to SermonAudio. Am I doing something wrong?