Microsoft to Stop Inspecting Private Emails in Investigations
Microsoft will no longer snoop on customersâ private communications during investigations of stolen property, the companyâs general counsel said on Friday.
Instead, the general counsel, Brad Smith, said Microsoft would hand over any such investigations to law enforcement agencies. Those agencies can then obtain court orders to inspect private communications on Microsoftâs various Internet services, which include Outlook.com and Skype.
The change came a week after Microsoft faced an uproar over the methods it used in 2012 to investigate the suspected leak of software code by a former employee. An important break in that inquiry, which was conducted by an internal team at Microsoft, came when Microsoft read the private Hotmail emails and instant messages by an unnamed French blogger, which led it to the former Microsoft employee, Alex Kibkalo....