NEWS: Mother dies after 911 call is treated as prank

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SATURDAY, APR 8, 2006| 3 comments

Mother dies after 911 call is treated as prank

DETROIT - A 5-year-old boy called 911 to report that his mother had collapsed in their apartment, but an operator told him he should not be playing on the phone, and she died before help arrived.

The family of Sherrill Turner, 46, does not know whether a swifter response could have saved her life, but relatives want to know why the operator apparently treated the call as if it were a prank.

Police said the 911 response was under investigation.

Turner's son, Robert, placed two calls to 911 after his mother collapsed Feb. 20 on the kitchen floor. During one of the calls, an operator said: "You shouldn't be playing on the phone." ...

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· Page 1 · Found: 3 user comment(s)

4/8/06 1:23 PM

msc

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Why in the world did the operator request the mother to talk on the telephone? How can a collapsed person speak on the phone? Yes, it's crazy; KC said it right: horible. And this operator should be dismissed, perhaps also tried for crime also in the matter.

4/8/06 7:24 AM

K.C.

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This is horrible! I thought that 911 operaters were obligated under any and all circumstances to send help, no matter what. Kids have called 911 before and people have taken them seriously. This makes me so mad!

4/8/06 6:29 AM

John Yurich

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That stupid 911 operator should be dismissed from the employment position of a 911 operator for causing the death of that black woman.

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