Sam Carver wrote: Have your 2.6.5 version of SA and 4.1.2 Android. The Chromecast option appears on webcast pages but the app is not making the connection with my Chromecast device which is on and running on the TV. Can you provide any suggestions that might correct this problem? P.S. I was initially getting a message saying "unable to find device" and a suggestion to look for a button in upper left of page. There never was a button appearing there and the last few times of trying, I no longer get the message, just a page with picture of Chromecast device with listing of broadcasters name below the picture.
Chromecast can sometimes be a bit temperamental in its operation and problems like this can normally be traced to network issues. However, our suggestion would be to "reboot" the Chromecast device, and try restarting the phone as well. For further support, please email us at info@SermonAudio.com and we can try to provide additional help via email. Thank you!
Dennis Holland wrote: I am having trouble finding the sermons I am downloading using the mobile app. What folder do they initially go into? I do not want to "export to public storage" or export to the "android music" folder but would like to go to the initial download folder (wherever that is) and remove them from my phone storage to an external hard drive to keep.
Our app's downloads are in its own private app storage folder, which is not visible to other apps or when the device is plugged into a computer via a USB cable. The reason has to do with Android's app security, which changed recently to be much tighter than in the past. For this reason, we offer the option to export downloads to public storage, which should be visible on a computer when the device is plugged in via USB cable. We're sorry that this is inconvenient, but changes to Android's security don't leave us with many options.
We are trying to get to the bottom of the "language" issue. This only seems to happen on a small subset of users. If you can tell us what version of iOS you are running on your device (along with any other information), it may help us. Thank you!
nexus 7 2012 user wrote: Would love to try it but nexus 7 (2012ver) users are cut out of this one? All the previous vesions worked flawlessly. Is it not new enough anymore? It's only 18 months old & we can't all afford new gizmos every year.
Thank you for writing. Actually, the app should work quite well with Nexus 7. This was in fact the device we used for internal testing! And even if you did have a much older Android device, we have our "Legacy Edition" in the Google App Store to cover that base as well! Thank you!
mark in cctx wrote: I am having problems with glitches and freezing up on my s4. Also, I prefer to download to my phone rather than the app, any chance in giving the option? Is there a way i can downgrade to the previous version?
You can actually download the previous version by looking for the "Legacy Edition" of our app in the Store.
GSTexas wrote: Ive had problems ever since I updated the SA ap for my samsung galaxy. It freezes up every time I use it and I have to constantly restart my phone. Its been basically unusable for me. Its taken me three tries just to type this comment because it keeps freezing up. Can this pleased be adressed because I really enjoy SA?
Hello. I'm sorry to hear of this issue. But if you are having freezing issues just trying to type a comment, then the problem is outside of our app. Be sure that you are using the app downloaded from the Google Play Store (and not just the browser on your device). Thank you!
We have isolated the problem and a fix has been submitted to the App Store. It should be available shortly. Please wait for the new 3.4 version and it should work for you then. We apologize for the confusion.
Avery Brown wrote: I am trying to embed that HTML code of my SermonAudio profile into my church website which is hosted by yahoo, and when I try it tells me I can't include Java Script in my code and that I need to remove those java script portions of the code. I'm stuck.
Andrea Gerber wrote: Just found your app and it is very nice. Is there a way to get rid of the red badge over the home icon? When I press the home icon to see what the 20 things are (the badge says 20), nothing comes up. I have no idea what the badge is for nor how to get rid of it. Help please.
Thank you for writing. That "red badge" represents the number of live webcasts that are currently in session. If you pull-down-to-refresh the HOME tab, you will see the webcasts there. Thank you!
Graceonline wrote: I have downloaded the SermonAudio app on my dual core android and tried to play video sermons by Don Fortner. Despite of all of your hard work making this site available the videos just do not play correctly. The sound is extremely stuttery all the time. Tried various players namely mobo and mx without success. Any suggestions at all? Also do you have a technical problems section on this website?
Be sure to use our official Android App found in the Google Play Store. Let me know if you need any further assistance.